For translations not exceeding a total value of 3,000 EUR/USD/CHF you do not have to pay anything in advance. Instead, an invoice will be issued upon completion of the task, which will be payable by bank transfer (to a bank account in Europe) or PayPal within 30 days.
For translations exceeding 3,000 EUR/USD/CHF, an advance payment of up to 50% may be required, depending on the particular circumstances.
Yes, the format and layout of your files will be kept (unless you specifically tell us that this is not required). This means the translated document will look exactly like the original.
Yes, we take great care in treating all your documents confidentially. Their content will only be accessible to members of our team, all of whom have signed a non-disclosure agreement. For increased security, our FTP server may be used for transferring files.
We do not have a strict policy in this regards, but will be happy to negotiate volume discounts for projects with more than 50,000 words.